Why, hello beautiful!

Frequently Asked Questions

How long will delivery take?

We dispatch fast. If all items in your order are in stock, we'll ship right away. 4pm weekday cut off time.

NZ orders are sent with NZ Post and usualy arrive in 1-2 business days. More about NZ Post delivery times

Australian orders sent through Regular Shipping generally take between 7 and 10 business days. Express AU delivery through DHL is around 2-3 business days after dispatch.

More about delivery

Can I pick up my order?

Yes! Orders can be picked up from our Wellington warehouse once you have received a 'Ready for Pickup' email or text message. Sorry, we are not a retail store so you are unable to browse during your visit. We are located 1/5 School Road, Kaiwharawhara, Wellington. More information about pickups

Are your products authentic?

Yes! We are authorized stockists for all of the brands we stock, and our products are 100% authentic.

How often do you re-stock items?

All the time! However, as some products come from the USA, some from the UK and some from Australia, there are different times for each brand. If you're after something in particular, send us an email and we can let you know when it's likely to be restocked.

What does 'In Stock with Supplier' mean?

If your order contains an 'In Stock with Supplier' item, it means that we will order in the product once you place an order. Each of these products will have a shipping date estimate on the product page, please contact us if you are unsure. Read More.

What does Pre-Order mean?

Occasionally we open popular products up to pre-orders on Beauty Bliss. This allows die-hard fans of the products to secure their babies first, and also helps us out with cashflow so that we can continue to bring you awesome new products... Read More.

How do Beauty Bliss Points Work?

By making purchases and placing product reviews, you can earn Beauty Bliss Points which are redeemable for discounts on future orders. Read more...

Get in touch

We’d love to hear from you! You can reach us using any of the details below, or you can find us on Facebook or Instagram.

Customer Support: support @beautybliss.co.nz
Press & Brand Enquiries: toni@beautybliss.co.nz
Phone: 0800 4 BLISS or +64 4 555 1009
Click & Collect: 1/5 School Road, Kaiwharawhara, Wellington, New Zealand

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